Service and Technical Support

FP International offers free Technical Support for distributors and customers for all CELL-O^®, PILLOW PAK'R^®, NOVUS^® and FASTTrack^® systems.

The Technical Service Operation is centralized and located at:

FP International
17031 South Canal Street
Thornton, IL 60476
Phone: 708-877-5180
Fax: 708-877-5183

The Field Service Division has a trained staff of service technicians, operates a toll-free technical support line, handles spare part ordering and distribution and runs training schools at three FPI locations.

Toll-Free Technical Support Line
1-866-FPI-SUPP(ort) or 1-866-374-7877

Spare Part Ordering Line
1-800-870-5106, extensions 249 and 246

Distributor Staff Training Sessions
Open to new or existing distributor staff To enroll, contact Kandace Burlingham, Field Service Support Assistance, 800-870-5106, ext. 249. Training sessions are held at FP International facilities in Thornton, Illinois, Commerce, California and Newark, Delaware